Product
A help centre that stays navigable.
Collections and sections with explicit ordering, a tree endpoint for navigation, and helpful votes per article.
Start free
How it works.
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Group it twice
Collections hold sections, sections hold articles. Fifty pages stay navigable instead of becoming one flat list.
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Order it by hand
Drag articles into the order that teaches best. Alphabetical is almost never the right order for a help centre.
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Render the sidebar in one call
One request returns the whole structure, so navigation is not a round trip per node.
- Built for depth
- Two levels of grouping, so fifty articles do not become one flat list.
- One call for the whole tree
- Render a sidebar without a request per node.
- Was this helpful
- Vote tallies per article, deduplicated by reader.
- Reviewed dates
- Mark an article reviewed so stale pages are findable.
- 2
- levels of grouping, so fifty pages stay findable
- 1
- call renders the whole sidebar
- 0
- plugins to install for helpful votes
Frequently asked questions
What people ask about knowledge base before they commit to it.
How deep can the structure go?
Two levels: collections hold sections, sections hold articles. That is deliberate. Three levels of nesting is where help centres become impossible to navigate and impossible to maintain.
Can I control the order articles appear in?
Yes, by hand. Alphabetical is almost never the right order for a help centre, so ordering is explicit and drag-and-drop.
How do I know which pages have gone stale?
Every article carries a reviewed date and a running tally of whether readers found it helpful, so the pages that need attention are the ones you can sort to the top.
Start with a project and a key.
Free while we are in beta. Paid plans when we ship them, and never a surprise bill.